Why Our Buses

CONNECTED TECHNOLOGY

Take action on real-time information. Take control with OnCommand.

Control costs, gain valuable technical expertise, and put the status of your vehicles at your fingertips with OnCommand— a powerful set of tools and resources for maximizing uptime and operational efficiency.

Whether you operate one bus or an entire fleet, you’ll have access to remote diagnostics that keep you one step ahead of maintenance and repair and ensure the safety of your drivers and passengers.

OnCommand Parts Information

Locate and order parts quickly. When parts sometimes need to be replaced, you want to make sure your service technicians have access to the right parts. OnCommand Parts Information is a customized home page that provides service technicians instant access to your truck’s parts lists. Features and Benefits

Complete vehicle line-set ticket information as it was originally ordered.
Figure, keyword, part number and visual search tools.
Access to All-Makes parts programs.
Cross-reference searches for vendor and OEM part numbers.
Create custom parts lists.
View actual customer pricing.
Check parts availability at the International parts distribution centers.
Documents and notes can be uploaded and attached to a specific VIN.

OnCommand Parts Return Program

Make your obsolete and overstock parts work for you. If you have excess parts inventory that’s taking up space, decreasing productivity and tying up assets, we can help. We created an industry-unique program to return excess and obsolete parts, regardless of their make, with the potential to earn full reimbursement, at fleet cost, through additional parts purchased throughout the dealer network. Features and Benefits

Turn obsolete and surplus parts into real working capital.
Enjoy flexible purchase options.
Receive up to 100% of your returned parts in purchasing credits.
Get instant credit recognition when you choose any program in the Fleet Charge® offerings.
Access more than 700,000 part numbers available throughout the
International Trucks dealer network.
Utilize monthly reports to chart growth and earn-back percentages.

OnCommand Service Partner

Get your trucks back onto the road faster. There are two things you worry about when your trucks are in the shop: How long are they going to be out of commission and how much it’s going to cost. Worry a little less with OnCommand Service Partner. It’s our dealer-provided maintenance repair program. When your truck goes in for service, we guarantee it receives expedited diagnostic service and accurate repair estimates. Features and Benefits

A basic initial diagnostic advisory performed in hours versus days.
Consistent, accurate and detailed estimates as well as inspections and authorizations.
Guaranteed fixed, fair, and consistent labor times on the most common repairs/maintenance operations.
Twelve-month warranty on all parts and labor.
Online portal for instant access to estimates, repair status updates, communication tools and labor-time directories.

OnCommand Repair Advocate

Stay on top of your truck’s repairs, get on with your day With the OnCommand Repair Advocate program, you can track and manage your truck repairs efficiently. Monitor progress, communicate with repair facilities and the Repair Advocate team, and access case files for each repair on your fleet through the online portal, enhancing overall communication and fleet operation management. Features and Benefits

Verify when the unit arrives at the authorized service location.
Review repair history as well as identify any open campaigns, recalls or calibration updates with the service location.
Attach a comprehensive Health Report about your vehicle to the online case file.
Monitor the case file and work with the service location to help coordinate repair support.
Coordinate Navistar parts, technical and field support, as needed.
Help facilitate timely communications and repair progress updates via the case file.

OnCommand Education

Get the know-how to keep your trucks operating at peak performance.OnCommand Education is a series of programs designed to teach fleet managers and service technicians how to properly operate, maintain and work with OnCommand for optimum uptime and reduced maintenance costs. Features and Benefits

Unlimited number of students can be enrolled.
Student progress is tracked for all courses taken and completed.
Customer-designated administrators can access education records for all their students.
Managerial reports track students’ progress.
Certificates can be printed upon completion of courses.
Classes are available instantly online or at one of nine training centers in North America.